by Ariful | Sep 30, 2026 | Australia Updates
TITLE: Australian Business and Tax Update: CGT Threshold, Crypto Audits, ATO Tip-Offs and the Card Surcharge Ban
Prepare for the small business CGT threshold to rise to $10 million
The federal government has announced that the aggregated turnover threshold for the small business 50% active asset reduction will increase from $2 million to $10 million.
The change is expected to apply from 1 July 2027. It follows business criticism of proposed capital gains tax reforms and forms part of a wider package covering small businesses, startup investors and trusts.
The important point is that the $10 million threshold does not automatically apply to every small business CGT concession.
The government’s small business explainer confirms that:
- The 50% active asset reduction threshold will increase to $10 million.
- The 15-year exemption, retirement exemption and small business rollover continue to have their existing eligibility requirements.
- Businesses must still satisfy the active asset test and other conditions.
- Aggregated turnover includes the relevant connected entities and affiliates, not just the turnover of one company.
This could benefit private groups, digital businesses and growing ecommerce companies with turnover between $2 million and $10 million. However, the concession is not automatic. You will need accurate group-wide financial records and supporting evidence for the asset disposal.
The wider reforms are also expected to replace the general 50% CGT discount with an inflation-linked approach and a 30% minimum tax rate on real gains from 1 July 2027. That makes transaction records and year-end accounts especially important.
Review your structure before a future asset sale
If you may sell a business, website, software platform, brand or other active business asset, start organising the evidence now.
Maintain:
- Group turnover calculations.
- Ownership and connected-entity records.
- Asset acquisition and improvement costs.
- Evidence showing how the asset was used in the business.
- Board, shareholder or trustee records supporting the transaction.
Doing this early will make it easier to test eligibility when the new rules take effect.
Startup investors and testamentary trusts also feature in the reforms
The announcement also includes changes affecting investors in innovative Australian startups and certain testamentary or discretionary trusts.
The proposed startup investor concession is separate from the small business CGT threshold. Current reported changes include:
- Extending the maximum age of an eligible startup company from 10 to 15 years.
- Reducing the minimum shareholding period from five years to three years.
- Removing an earlier proposed $10 million cap on the amount of the investor concession.
These measures remain subject to detailed eligibility rules and implementation requirements. Founders and investors should retain complete share subscription, ownership and holding-period records.
Trust changes also require attention. The government’s Treasury material confirms that the four small business CGT concessions remain available where the relevant conditions are met. However, changes to the taxation of discretionary trusts may affect how capital gains are taxed and distributed.
Keep trust accounting, beneficiary records and company accounts up to date. This will reduce the risk of incorrect reporting when the rules change.
Expect tighter evidence requirements for SMSF crypto audits
The ATO is finalising new guidance for SMSF auditors on digital assets and cryptocurrency. The guidance is expected in the next few months, and a draft has already been circulated to an audit stakeholder group, according to SMS Magazine’s ATO coverage.
ATO SMSF Regulatory Branch director Kellie Grant said auditors must independently verify digital asset holdings. They should not rely solely on:
- Exchange holding statements.
- Client-prepared spreadsheets.
- Unverified screenshots.
- Unsupported wallet declarations.
Auditors are expected to use public blockchain data to verify wallet balances and sample transactions. They must also establish that the wallet is controlled by, and properly connected to, the SMSF.
Where sufficient evidence cannot be obtained, the auditor may need to modify the audit opinion and lodge an Auditor Contravention Report.
Build an audit-ready crypto evidence file
If your SMSF or business holds crypto assets, maintain a complete evidence trail covering:
- Wallet addresses and control evidence.
- Exchange statements and transaction exports.
- Blockchain transaction histories.
- Valuation evidence at the relevant reporting date.
- Records showing the asset is held separately from personal assets.
- The investment strategy and trust deed requirements.
- Purchases, disposals, swaps, staking income and other taxable events.
This matters beyond SMSFs. Australian ecommerce and digital businesses increasingly receive, hold or convert digital assets. Crypto transactions must be reconciled to accounting records and assessed for income tax, GST and capital gains treatment where relevant.
ATO tip-offs are increasing across Australia
The ATO received more than 52,000 community reports during 2025–26, equal to approximately 1,000 reports each week. Reports were around 11% higher than two years earlier, and approximately 83% were considered suitable for further review.
According to reporting by SmartCompany and the ATO’s shadow economy release, the most reported industries included:
- Building and construction.
- Cafés and restaurants.
- Hairdressing and beauty services.
The ATO says community information is an important intelligence source. This follows Operation Tonberry, during which ATO officers conducted more than 25 surprise visits to fast-food outlets, restaurants and cafés in Melbourne CBD on 22 and 23 September.
The activity focused on suspected under-reporting, cash-in-hand payments, unpaid superannuation and poor record keeping.
The message applies nationally. Businesses in Melbourne, Sydney, Perth, Western Australia and Queensland should ensure their sales, payroll and supplier records reconcile consistently.
Keep your records accurate every day. Strong bookkeeping makes it easier to respond to ATO questions and identify errors before they become compliance problems.
Remove card surcharges from 1 October
The card surcharge ban begins tomorrow, 1 October 2026.
The Reserve Bank of Australia’s official FAQ confirms that eftpos, Mastercard and Visa will introduce no-surcharge rules for credit, debit and prepaid card payments. American Express, UnionPay and PayPal have also announced changes, although PayPal’s rul
by Ariful | Sep 29, 2026 | UK Updates
TITLE: How to File Your Limited Company Accounts and Company Tax Return in 2026
Your UK limited company has two core year-end filing responsibilities: statutory accounts for Companies House and a Company Tax Return for HMRC. They are connected, but they are not the same submission.
This guide explains the practical filing process for small UK limited companies as of September 2026, including the closure of the joint filing service, current deadlines and what the paused Companies House reforms mean for you.
Understand the two filings before you start
Your annual compliance process normally includes:
- Statutory accounts: filed with Companies House.
- Company Tax Return, known as a CT600: filed with HMRC.
- Corporation Tax payment: paid separately to HMRC, normally before the CT600 filing deadline.
- Supporting records: bookkeeping, bank reconciliations, VAT records, payroll information, stock records and tax adjustments.
The former HMRC and Companies House joint online filing service, known as CATO, closed on 31 March 2026. You can no longer rely on one combined submission to complete both obligations.
You should now plan for two separate filings:
- Prepare and file the accounts with Companies House using the appropriate commercial software or approved filing route.
- Prepare and file the CT600 and tax computations with HMRC using commercial Corporation Tax software.
The official GOV.UK guidance on filing accounts and Company Tax Returns confirms that the two authorities receive separate information. This separation makes a controlled year-end process more important.
Know the deadlines that protect your company
For a typical private limited company, the main deadlines are:
| Obligation |
Normal deadline |
| Companies House statutory accounts |
9 months after the accounting reference date |
| Corporation Tax payment |
Normally 9 months and 1 day after the Corporation Tax accounting period ends |
| CT600 Company Tax Return |
12 months after the Corporation Tax accounting period ends |
A crucial point is often misunderstood: Companies House accounts are normally due nine months after the year-end, not nine months and one day. The extra day normally applies to the Corporation Tax payment deadline.
For example, if your accounting period ends on 31 December 2026:
- Accounts must normally reach Companies House by 30 September 2027.
- Corporation Tax payment is normally due by 1 October 2027.
- The CT600 is normally due by 31 December 2027.
The date that matters for Companies House is the date the accounts are delivered and accepted. Filing close to the deadline leaves less time to correct rejected accounts, so submitting early gives you valuable protection.
Your first accounts may follow a different timetable. Check the company’s incorporation date and accounting reference date before setting the deadline.
Prepare your bookkeeping before preparing accounts
Accurate statutory accounts begin with clean monthly bookkeeping. Do not wait until the deadline month to investigate missing transactions.
Complete these checks first:
Reconcile every bank account
Match the accounting records to each business bank account. Include payment processors and online wallets where relevant.
For an ecommerce or digital company, this may include:
- Shopify Payments
- Stripe
- PayPal
- Amazon or other marketplace settlements
- Foreign currency accounts
- Business credit cards
Reconciliation identifies missing income, duplicated expenses and unexplained balances. It also gives you confidence that the profit figure is based on complete data.
Check VAT and payroll records
Agree the bookkeeping to submitted VAT returns and payroll reports. Investigate differences before year-end accounts are finalised.
This step matters because VAT control account errors can distort both the balance sheet and Corporation Tax computation. Payroll liabilities, PAYE, National Insurance and pension amounts should also be correctly recorded at the year-end.
Record stock, accruals and prepayments
A Shopify brand may need a year-end stock valuation. A digital agency may need to account for work completed but not yet invoiced.
Also review:
- Insurance and software subscriptions paid in advance
- Supplier invoices received after year-end
- Services received but not yet invoiced
- Customer deposits and deferred income
- Bad debts
- Fixed assets and depreciation
These adjustments help ensure that income and costs are recorded in the correct accounting period.
Review director and shareholder balances
Check director loan accounts and payments made personally on behalf of the company. Misclassified withdrawals can create tax and reporting problems.
Keep supporting documentation for dividends, expenses, loans and reimbursements. This reduces questions during accounts preparation and makes the approval process faster.
Choose the correct accounts format
Your company’s size and circumstances determine the accounts framework available to you. Small and micro-entity companies may have reduced reporting options, but the directors remain responsible for ensuring that the accounts are properly prepared and approved.
Under the current position, eligible small companies can generally continue to file abridged or filleted accounts. A filleted set may leave information such as the profit and loss account off the public Companies House record, where permitted.
The filing format does not remove the need to prepare complete internal accounting records. Your CT600 still requires a reliable profit calculation, even if some information is not displayed publicly.
Check the latest Companies House accounts guidance before filing because eligibility and filing options depend on the company’s circumstances.
Understand what the paused reforms mean
The proposed Companies House accounts reforms have created understandable uncertainty for small companies.
The original timetable for wider changes was paused and reset. The government is also consulting on modernising the UK corporate reporting framework until 11:59pm on 30 November 2026. You can read the Modernising Corporate Reporting consultation on GOV.UK.
The practical position for your business is:
- Continue using the current accounts filing rules unless new legislation changes them.
- Eligible small companies can still use current abridged or filleted filing options.
- Do not file a profit and loss account publicly simply because you have seen reports about planned reforms.
- Monitor official Companies House announcements rather than relying on old software messages or social media posts.
- Government has committed to giving companies at least 21 months’ notice before any new implementation date.
The direction of travel is clearly more digital reporting and improved data quality.
by Ariful | Sep 29, 2026 | US Updates
TITLE: New IRS App Launch and the 15 October 2026 US LLC Tax Deadline for International Sellers
The IRS launched its new mobile app on 25 September 2026
The IRS launched its new mobile app on 25 September 2026, replacing IRS2Go and adding selected Individual Online Account features.
For international sellers, the more urgent issue is the 15 October 2026 US LLC tax deadline. Calendar-year foreign-owned entities that filed Form 7004 may now have about two weeks to complete outstanding filings, including Form 5472 and a pro forma Form 1120.
Download the official IRS app safely
The new IRS app is free through the official Apple App Store or Google Play listings. Existing IRS2Go users with automatic updates enabled should receive the replacement through the normal update process.
The app currently allows users to:
- Sign in securely.
- Check refund and amended-return status.
- View available balances.
- Make payments and review payment activity.
- View selected IRS notices and letters.
- Access available tax records and transcripts.
- Manage certain profile and communication preferences.
- Access an Identity Protection PIN, also known as an IP PIN.
The IRS says it will continue adding features. However, the app is currently focused on selected Individual Online Account services.
Check your IRS account before the filing deadline
Use the app to improve visibility over your personal IRS position. This can help if you are a non-US owner with an ITIN, a US individual taxpayer, or an international seller who has received an IRS notice.
Complete this checklist before 15 October:
- Install or update the app through a verified IRS link.
This reduces the risk of downloading a look-alike app or exposing your credentials.
- Sign in using your existing ID.me account.
Keeping your login access working will help you review notices and payment information without delay.
- Review available balances and payment activity.
This helps you identify unpaid personal tax or payment arrangements. Remember that business filing obligations may not appear in the app.
- Open available notices and letters.
An IRS notice may contain a response deadline, missing-information request, or penalty notice.
- Download relevant transcripts and tax records.
These records can help reconcile your filing history and support communication with your accountant or compliance provider.
- Check your profile and communication preferences.
Accurate contact details can reduce the risk of missing future IRS correspondence.
- Set up or retrieve your IP PIN where appropriate.
An IP PIN helps protect eligible individual taxpayers against certain identity-related filing risks.
If you live in the United Kingdom, Ireland, Germany, France, Canada, Australia, the UAE, India, or another country, you may still be able to access Individual Online Account after completing ID.me verification. Taxpayers without an SSN can use an ITIN by selecting the option that they do not have an SSN.
You should prepare the required identity documents. ID.me generally requires two primary documents, or one primary document and one secondary document. International taxpayers can also use an international phone number for multi-factor authentication.
File Form 5472 if your foreign-owned LLC qualifies
A foreign-owned single-member LLC treated as a disregarded entity may have a US information-reporting obligation even when it has no US income tax to pay.
If the LLC had reportable transactions with its foreign owner or another related party, it generally must file:
- Form 5472, attached to
- A pro forma Form 1120.
The filing deadline follows the due date of Form 1120, including extensions.
For a calendar-year foreign-owned LLC that filed Form 7004 on time, the extended deadline is generally 15 October 2026.
The extension gives more time to file. It does not automatically remove tax-payment obligations that were due earlier.
Form 5472 instructions also state that a foreign-owned US disregarded entity cannot file Form 5472 electronically. The filing must follow the IRS instructions for the dedicated fax or mailing process. This makes accurate preparation and delivery evidence especially important.
Understand the penalty
Failure to file Form 5472 when required can result in a $25,000 penalty. Additional penalties may apply if the failure continues after IRS notification. A substantially incomplete Form 5472 may also be treated as a failure to file.
Keep transaction records, owner contributions, distributions, related-party payments, loans, reimbursements, and currency-conversion calculations. These records support the filing and help your compliance provider prepare the form correctly.
See how the deadline affects international sellers
Example 1: Amazon FBA seller with a Wyoming LLC
Suppose a non-resident owner in the United Kingdom operates a Wyoming single-member LLC selling through Amazon FBA. The LLC is treated as a disregarded entity for US tax purposes.
The owner:
- Filed Form 7004 by the original deadline.
- Made owner contributions during the year.
- Paid business expenses from a personal account.
- Received Amazon-related sales proceeds through the LLC.
- Has reportable related-party transactions.
The business may need to file Form 5472 with a pro forma Form 1120 by 15 October 2026. The owner can use the IRS app to review individual account information, but the app does not prepare or submit this business filing.
Example 2: Seller who did not file Form 7004
Now consider a Shopify seller in India with a Delaware single-member LLC that did not file Form 7004 by the original due date.
The six-month extension may not be available because the extension request was not submitted on time. The business should not assume that 15 October is its valid deadline. It should urgently review the filing position and prepare any overdue Form 5472 and pro forma Form 1120 as required.
Late filing can create significant penalties. Waiting for the new IRS app to display a business notice is not a compliance strategy.
Apply the rules to your selling platform and location
The filing issue is not limited to Amazon.
International sellers using Amazon, Shopify, eBay, Etsy, WooCommerce, or TikTok Shop should review:
- The legal owner of the US entity.
- Whether the LLC is disregarded, a corporation, or another classification.
- Whether Form 7004 was filed correctly and on time.
- Owner contributions and distributions.
- Payments between the US business and foreign owners or related entities.
- US marketplace sales, refunds, fees, and fulfilment costs.
- Sales tax registrations and filings in relevant states.
Wyoming, Delaware, Florida, Texas, and New Mexico are common registration states for foreign-owned LLCs. However, the registration state does not determine every tax obligation.
Sales activity may create separate sales tax compliance requirements in states such as California, Texas, Pennsylvania, and Florida, depending on marketplace collection rules, inventory location, nexus, and the nature of the transactions.
A seller based in Canada, Australia, the UAE, Germany, France, Ireland, or the United Kingdom may therefore have both
by Ariful | Sep 29, 2026 | Australia Updates
Your compliance priorities for the week ahead
Australian businesses have three immediate compliance priorities this week: remove card surcharges before Thursday, review offshore software payments under the ATO’s final royalty ruling, and prepare for key 31 October lodgment obligations.
The ATO is also increasing its use of data, tip-offs and targeted visits. Accurate bookkeeping and complete records are now essential for Australian e-commerce sellers, digital businesses and growing SMEs.
Remove card surcharges before 1 October
From Thursday, 1 October 2026, Australian businesses can no longer apply card payment surcharges to payments made using:
The change applies to credit, debit and prepaid cards. It covers both Australian-issued and internationally issued cards, as well as online and in-person transactions.
American Express and UnionPay are also voluntarily removing surcharges. PayPal is voluntarily removing its surcharge arrangements as well.
The Reserve Bank of Australia’s implementation guidance confirms that the surcharge changes take effect on 1 October. The RBA is also reducing the interchange cap for domestic-issued consumer credit cards from 0.8% to 0.3% of the transaction value.
The domestic debit and prepaid card cap will also reduce to 8 cents per transaction and 0.16% of transaction value. These changes should reduce some wholesale payment costs for merchants, although your actual merchant service fees will depend on your payment provider and pricing plan.
Complete this payment compliance checklist
Do not wait for Thursday. Complete these checks now:
-
Remove surcharge settings from your point-of-sale system.
This prevents non-compliant fees from being added to in-store transactions.
-
Review Shopify, WooCommerce and other checkout settings.
Online sellers must remove card surcharges from checkout pages, payment rules and automated customer emails.
-
Check Amazon, marketplace and payment gateway arrangements.
Confirm whether surcharges are controlled by your payment gateway, marketplace integration or merchant account. This reduces the risk of a fee continuing after the legal change.
-
Review contracts with payment providers.
Check how merchant service fees, gateway charges, refund fees and chargeback costs will be treated after 1 October.
-
Update customer-facing prices.
If you previously recovered payment costs through a separate surcharge, decide whether those costs need to be reflected in your standard pricing. Do not describe a card-specific fee as a general service fee.
-
Update your bookkeeping.
Stop recording card surcharge income from 1 October. Continue recording merchant fees and payment processing charges as business expenses, subject to the normal deductibility rules.
Keeping your accounting system aligned with your checkout system will help you reconcile sales, GST and payment settlements accurately.
Review offshore software and SaaS payments
The ATO has finalised Taxation Ruling TR 2026/2, which explains when payments under software and intellectual property arrangements may be treated as royalties.
The ruling is particularly important for Australian digital businesses that pay overseas suppliers for:
- SaaS platforms
- cloud software
- software licences
- white-label technology
- software distribution rights
- access to offshore intellectual property
- related-party technology services
If a payment is a royalty, Australian withholding tax may apply. The relevant treatment depends on the legal rights granted, how the software is used, the payment flow and any applicable tax treaty.
The ATO’s draft Practical Compliance Guideline PCG 2026/D4 sets out proposed risk zones for cross-border software payments. It is not law, but it indicates the types of arrangements likely to attract ATO attention.
Check your software payment structure
Review each offshore software arrangement and document:
- Who owns the software and intellectual property?
- Does your business receive a right to use, reproduce, distribute or commercialise the software?
- Are you paying for a service, infrastructure or access to intellectual property?
- Are you reselling or facilitating access to the software for Australian customers?
- Is the supplier a related company?
- Is part of the payment passed to an offshore software owner?
- Does a tax treaty affect the withholding outcome?
- Were withholding tax obligations considered when payments were made?
A simple subscription used internally by your Australian business may require a different analysis from a reseller or white-label arrangement. The contract wording alone may not determine the outcome. The commercial substance and rights provided are important.
Do not assume that calling a payment a “SaaS fee” removes withholding obligations. If your business has paid offshore software suppliers throughout 2025–26, organise the contracts, invoices, payment records and supplier details now. This will make the compliance position easier to establish and support your records if the ATO asks questions.
Prepare for the 31 October lodgment deadline
The 31 October deadline is approaching for several Australian tax obligations.
For individuals and many small businesses lodging directly, 2025–26 income tax returns are generally due on 31 October 2026. Because 31 October falls on a Saturday, the practical due date may move to the next business day under the ATO’s weekend rule. Confirm the applicable date for your return and lodging method.
If you use a registered tax agent, you may qualify for a later date under the tax agent lodgment program. However, you generally need to engage the agent and be included on the relevant client list within the required timeframe. Outstanding prior-year returns can also bring a return back to a 31 October deadline.
The ATO’s October 2026 registered agent lodgment guidance should be checked for your specific obligation.
Reports that may also be due
Review whether your business needs to lodge PAYG withholding annual reports for:
- payments where an ABN was not quoted
- interest, dividend and royalty payments to non-residents
- specified payments to foreign residents
The ATO explains these annual reporting obligations in its PAYG withholding annual reporting guidance.
Before lodging, reconcile:
- payroll records
- PAYG withholding amounts
- contractor payments
- non-resident payments
- royalty payments
- bank transac
by Ariful | Sep 28, 2026 | Banking
TITLE: SME Banking and Fintech Review: Tokenised Sterling Goes Live, Lloyds Get Paid, and Cross-Border Payment Shifts
The week ending 28 September 2026 brought major changes across SME banking, payments and finance. Tokenised sterling moved into live customer use, fintechs strengthened their position in SME lending, and banks continued embedding accounting tools directly into business accounts.
Executive summary
- Seven UK banking groups completed live customer transactions using tokenised sterling deposits through the Great British Tokenised Deposit initiative.
- Lloyds is preparing to launch Get Paid, a free in-app invoicing and payment collection tool for business banking customers.
- Mastercard and Bain found that 91% of internationally active SMEs expect to change their primary cross-border payments provider within two years.
- Innovate Finance reported that challenger banks and non-bank lenders now provide 68% of UK SME lending.
- Teya launched instant-access Savings Pots paying 3% AER variable, while iwoca reported £366 million in revenue for 2025.
- Verto, Visa and Pay.com all expanded embedded, multi-currency payment infrastructure for international businesses.
This week’s SME banking and fintech review
Tokenised sterling reaches live customer transactions
On 24 September, Barclays, HSBC, Lloyds Banking Group, Monzo, Nationwide, NatWest and Santander completed live interbank customer transactions using tokenised sterling deposits.
The transactions were delivered through the Great British Tokenised Deposit (GBTD) initiative, convened by UK Finance, using infrastructure built by Quant. The live use cases included a remortgage payment and a consumer marketplace purchase.
The next step is settling digital assets using tokenised customer money.
Tokenised deposits are different from stablecoins. They remain liabilities of the issuing bank and retain the conventional protections associated with bank deposits. Stablecoins generally represent a separate form of digital money and do not automatically carry the same deposit protection.
Economic Secretary to the Treasury Lucy Rigby said:
“These live transactions show how tokenized deposits can deliver practical, real-world benefits, contingent payments that give customers greater control over their money.”
Quant founder and CEO Gilbert Verdian added:
“Tokenized deposits have the potential to play a key role in the evolution of digital money and payments in the U.K. and beyond.”
The development follows SoFi becoming the first national bank to go live with stablecoin settlement across Mastercard’s network on 22 September. The Bank of England and FCA are also preparing the UK payments system for tokenisation and longer settlement hours.
What should your business do? No immediate change is required. However, review your reconciliation procedures. Record each payment by transaction date, currency, counterparty and settlement date. New payment rails may change when funds become final, even if the customer experience appears instant.
Lloyds prepares free embedded invoicing
Lloyds is preparing to launch Get Paid, an in-app invoicing and payment collection service powered by BankiFi. It is expected to launch later this year for business banking customers at no additional cost.
The service will allow businesses to:
- Create and send invoices.
- Generate secure payment links.
- Track paid and outstanding invoices.
- Send automated payment reminders.
- Manage invoicing inside the Lloyds app and online banking.
This is part of the wider move towards embedded accounting, where banking applications provide financial workflows traditionally handled by separate software. Earlier Lloyds and BankiFi work delivered Making Tax Digital for Income Tax functionality through the Lloyds Business Current Account.
The need is clear. UK Government research found that 49% of small businesses say customers take longer to pay than agreed terms. The Office of the Small Business Commissioner estimates that late payments contribute to around 14,000 business closures each year. UK businesses are reportedly owed approximately £26 billion in overdue payments at any time, or around £17,000 per business.
Lloyds’ Ruchir Rodrigues said:
“Businesses shouldn't have to pay extra for the tools they need to get paid.”
BankiFi CEO Mark Hartley described invoicing, payment collection and tax administration as fundamental financial workflows.
Free invoicing can improve cash flow. But do not assume the bank is automatically your accounting system of record. Export or synchronise invoices, payments, credit notes and refunds into your bookkeeping records to avoid duplicated or missing transactions.
Cross-border payments are becoming a trust and visibility test
The Mastercard and Bain Money in Motion report, based on more than 1,000 SME decision-makers across 11 countries, shows how quickly payment preferences are changing.
Among internationally active SMEs:
- 91% intend to switch their primary cross-border payments provider within two years.
- 67% of businesses that already switched cited speed and more reliable settlement.
- Trust was the leading selection criterion at 35%, followed by speed at 34%.
- Cost and transparency each scored 28%.
- 92% already use multiple providers.
The market is expected to shift from banks to fintechs. In 2025, 42% of SMEs named a bank as their main cross-border provider, compared with 30% naming a fintech. By 2028, the report projects a reversal: 48% fintech and 28% banks.
The reason is infrastructure. Fintechs can hold local accounts or connect directly to domestic rails such as Faster Payments in the UK, PIX in Brazil, ACH in the United States and UPI in India. Wise, for example, became the first non-bank to obtain direct UK Faster Payments access, reportedly reducing partner bank fees by approximately 90%.
Before changing provider, ask:
- Can you track every payment in real time on every corridor?
- Are all fees and FX margins shown before payment?
- Does the provider settle in the recipient’s local currency through a domestic rail?
- Can customer-service issues be resolved in hours rather than days?
- Is data residency documented for every market?
The last question matters because Airwallex continues to face scrutiny in the United States following letters from Senator Tom Cotton and potential CFIUS review. This is a due-diligence prompt, not a conclusion about the provider. Request and retain current data-residency and processing documentation.
FCA backs open finance for SME lending
The FCA’s FS26/2 feedback statement, published on 17 September, found that FCA regulation is not a major barrier to SME finance.
The FCA instead iden