Has your Amazon Seller account been suspended?

We provide an urgent appeal consultancy service for Amazon sellers who have had their accounts suspended. 

Our specialist appeals team will guide you through the process, supporting you every step of the way. 

Most appeal letters and plan of action delivered within 24 hours

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    5 Stars Group Small Accountants for Amazon Sellers | E-Commerce Accountants UK

    Rated 5.0 out of 5

    5 Stars Group Small Accountants for Amazon Sellers | E-Commerce Accountants UK

    Rated 5.0 out of 5

    Why choose Sterlinx?

    100% Money Back Guarantee

    We provide peace of mind that if your account is not reinstated through our help then you will receive your money back.

    24-72 Hours Turnaround

    We work fast to get your Amazon seller account reinstated. Most of our action plans and appeal letters are delivered within a 24-72 hours period.

    Talk To The Experts

    Our team of Amazon Seller experts is here to support you with your appeal and also to help you grow your Amazon business.

    Who is our suspended Amazon seller account appeal service for?

    Accounting & VAT Blogs for Amazon & E-Commerce Sellers UK/EU

    Our expert team of appeal specialists can help you with a range of Amazon account suspensions:

    • Trademark and Patent Violation
    • Intellectual property
    • Counterfeit item
    • Inauthentic item
    • Unsafe products
    • Expired products
    • Product safety complaints
    • Listing does not match the detail page
    • Used item sold as new
    • Vendor Seller Central suspension
    • Selling prohibited Items
    • ASIN variations misuse
    • Order defect rate >1%
    • Late shipment rate >4%
    • Pre-fulfilment cancel rate >2.5%
    • Confirm orders prior to actual shipment of the item
    • Review manipulation
    • Tax identity
    • Invoice manipulation
    • Related account suspension

    and many more…

    Frequently asked questions

    No service can guarantee that your account will be reinstated. However, through our over 10 years of experience and excellent track record we can certainly maximise your chances.

    If in the unlikely event after following our plan of action and implementing all suggested changes, Amazon still does not reinstate your account, then you are covered by our money-back guarantee.

    We make every endeavour to get your account reinstated, with Amazon allowing up to 15 appeals to take place, however, if we think that the account can not be reinstated, we will then stop working on the case and issue you a full refund.

    The amount of time required for your account to be reinstated will depend on a case-by-case basis, the severity of the suspension and your seller history.

    From our experience, Amazon can reinstate accounts either within a few hours or can take up to 90 days.

    We will continue to provide you support throughout the journey of the case. You will not be required to pay again for the same case.

    While we can work off screenshots of your account, our preferred method would be allowing us guest access of your account so we can properly investigate and analyse what plan of action needs to take place.

    Have questions?

    Give us a call on 0203 355 5585 or email and our friendly Sterlinx appeals team will answer any questions you may have.

    What to do next?

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